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Q: I wash my car at home using a garden hose. Lately, the finish looks dull and marked. What could be wrong?

A: Washing your car at home is extremely harmful to the finish since University of Texas proved that a single home hand-wash can leave scratches in the finish as deep as 1/10 of the paint's total thickness. Also, the average garden hose cannot supply enough water and water pressure with the detergent action to avoid damaging a car's finish.

Q: Does it really help a car's value to keep its finish looking new?

A: Yes! Appearance is the first thing that people look for in a used car. If a car's finish turns buyers off, it's virtually impossible to get a good price-no matter how well the car runs. The car, which is noticeably rusted, dull and spotty, will sell for significantly less than the same car with a showroom finish. Proper care of the car's appearance will definitely pay off at trade-in time!

Q: How can I keep my whitewall tires looking like whitewalls?

A: Don't use scouring pads to clean whitewalls. They deteriorate the whitewall surface. Your self-service car wash in most cases provides whitewall cleaner and the proper wash pressure to clean the tires.

Q: What are the advantages of washing my car in a self-service car wash?

A: The self-service car wash is designed to allow you to custom wash your car. Self-service units have everything you need including proper water pressure that you cannot get from a garden hose.

Q: Is it true that my new car shouldn't be washed or waxed for a certain period of time?

A: This may have been true a long time ago, but with the new modern acrylics and enamels, your new car's finish needs tender care immediately.

Q: When should I wash off insect residue?

A: As soon as possible, especially if the car is new. Insect residue and bird droppings form acids that immediately start to eat away a car's finish.

Q: Periodically, I notice a layer of residue on my car's finish. Is it from the atmosphere? Is it harmful?

A: What you are referring to are black particles that come from areas of heavy traffic. They are gritty, abrasive substances coming off tires as they wear. Also, chemicals from diesel smoke and other emissions in the atmosphere settle on your car's surface. If this residue isn't removed immediately, permanent damage to the finish can result.

Q: Why does my car ride better after I've had my car washed? Am I imagining it?

A: Not at all! Actually, it's very simple. Dirt and grime collect in the areas around your car's wheels. The concentrated spray at professional car washes loosens and rinses the grime, giving you a smother ride. The spray also helps prevent rusting inside the wheel wells-the most difficult type of rust to stop. In addition, tests show that a properly cleaned and waxed car has less wind resistance resulting in a smoother ride and improved fuel economy.

Q: How often should I have my car washed?

A: It depends. If your car is exposed to corrosive materials like salt, sand and industrial fallout, it should be washed often. The same goes for vehicles in areas with high humidity. Moisture attracts contaminants and promotes a variety of chemical reactions that can destroy your car's finish. Frequent washing is essential to the life of your car's chrome and painted surfaces.  In seasons or climates less conducive to corrosion, a wash every two weeks or so is adequate. In areas with acid rain, a wash every ten days is advised.

Q: What kind of car wash will do a good job of cleaning my car?

A: Any professional car wash-full-serve or self-serve-can effectively clean your car without damaging it. There are several kinds of professional car washes using variations of touchless, semi-touchless, cloth or brush methods of cleaning. In any case, high-pressure water and detergents are used to remove dirt and other potentially damaging particles from your car's finish, wheel wells and undercarriage. A final fresh water rinse leaves cars spot-free. Blowers or towel-drying remove excess water from the car.

Q: What can I do to remove the tar that occasionally gets on my car?

A: Tar and certain oils used on roads require extremely strong solvents to remove. Naturally, we cannot use these solvents when we wash your car since just a few washes with such strong chemicals could harm your car's finish. There are many excellent tar solvents on the market. A word of caution-follow directions carefully and wash your car as soon as possible after using such a solvent.

Q: If my car has a high-gloss "clear coat" finish, do I still need to wax it?

A: Yes! Most new cars have a high-gloss clear coat finish, which is easily damaged from acid rain. The sun's ultraviolet (UV) rays, salt, and road wear and tear also damage cars. Wax is an effective and efficient way to shine and protect a car's finish. Wax your car every six months. More frequent waxes are needed if your car is red, black or white because these colors are more susceptible to acid rain and UV rays.

Q: Isn't rain a natural, cost-effective car wash?

A: No! Rain and snow contain acid that eats away at the paint and finish of vehicles. After acid rain falls on a car, the water evaporates, but the acid remains. Concentrated by sunlight, this acid can become so strong that it will eat through the finish, ruining the vehicle's paint and appearance.

Q: Lately, my windshield smears when I run my wipers. What am I doing wrong?

A: Perhaps you haven't changed your wiper blades recently. Most manufacturers recommend installing new blades every three months. This will prevent wearing and smearing, which impairs your vision dangerously.

Q: Aren't hand washings safer for my car and the environment?

A: No! Dirt that collects in wash water, sponges and chamois will scratch the paint. Hand washings use nearly twice the amount of water than professional car washes. Cleaning solutions professional washes use are biodegradable and safe for the environment. Also, high-pressure water at self-serve and professional washes cleans cars better and faster.

Q: What is the major cause of rust?

A: Rust is simply the oxidation of untreated metal surfaces when they contact the elements. Moisture is the main cause of rust. Since dirt attracts and traps moisture, a dirty car is the instigator of almost all car rust, especially in those hidden areas behind the chrome and trim. Only a professional car wash has the equipment to effectively reach all those hard-to-reach places and remove corrosion-producing grime before damage is done.

The Autowashery  -  166 Broad Street  -  Montgomery, PA  17752  -  570-547-1674